Job Description

Software Analyst - Business Solutions - Pretoria East

Our client is an innovative company in Pretoria East and is looking for a Software Analyst to join their team. An ideal candidate will be working with a dynamic team providing business solutions tailor-made to meet their clients' needs.

Duties and Responsibilities 

• Analyse business requirements to determine system feasibility and recommending improvements.
• Identifying and recommending possible technological solutions to business problems.
• Defining project requirements and developing solutions.
• Planning and facilitating user design sessions.
• Documenting interaction with business.
• Facilitate knowledge transfer by presenting results of all analysis and deliverables to project teams.
• Document decisions and the supporting reasons for the action made at each design meeting.
• Identify and communicate project and design risks.
• Manage tasks according to prescribed project priorities and provide progress reports on projects.
• Responsible for the creation or review of user documentation for assigned projects.
• Provide regular progress reports and updates on tasks and job estimates to supervisor and project management as necessary.
• Produce ad-hoc SQL/Database queries.
• Provide support for business needs by running custom reports.
• Troubleshoot software applications and document technical resolutions for research tickets.
• Handle tough technical problems and data issues.
• Provide post-implementation support.
• Testing new releases of software to ensure they meet customer needs.
• Performing research to identify new technology solutions for future problems.
• Maintaining the integrity of databases by creating backup copies and performing regular maintenance tasks such as updating security permissions or removing obsolete data.

Skills required

• The ability to elicit and document functional requirement, write specifications and use cases, and design user interfaces requirement for applications.
• Possess a working knowledge of software technology, computer programming experience, and broad business knowledge. They may also require the ability to develop business process models.
• Demonstrate a positive attitude even under high pressure and stressful situations.
• Adapt readily to change.
• Strong problem solving and analytical skills.
• Highly organized with the ability to manage teams, resources, processes, and time to achieve a target result within the stipulated timeframe.
• Communicate effectively both orally and in writing.
• Serve as a seam between two groups: The software developer and the end-user. Have strong interpersonal skills to manage a relationship with both parties.
• Self-motivated with the ability to work independently as well as in a team-oriented environment.
• Advanced computer skills, including proficiency with MS Office applications, Windows, MS SQL – for developing ad-hoc queries.
• Excellent attention to detail for a high degree of consistency and accuracy. It is also vital to ensure that products meet with acceptance criteria.
• Work collaboratively with a cross-functional team to deliver solutions.
• Troubleshooting complex software applications.